Late Order Graduation Package Form
Download PDF Flyer
Can I order just a cap, gown, and tassel set?
A: Yes. Please fill out Sections 1 and 4 on the graduation
order form and bring to your school's order day(s). If you missed your school's
order day(s), the order form can be mailed to our office. Please refer to your
green flyer for pricing information.
Why wasn't I notified of the original order days at the school?
A: We make every
effort to notify each senior and his/her parent(s). We ask the schools to
distribute graduation announcement order packets to all seniors and make
loudspeaker announcements. We also hang up posters at the school announcing
order days. In addition to notifying the students, we send a postcard to all
students' homes addressed to their parent(s) or guardian(s), indicating the
order days. If a student is not in school on one of the order days, we accept
orders by mail up to 2 weeks after the last in-school order day.
Do the graduation packages include the cap and gown set?
A: No, graduation packages do not include the cap and gown set. Refer to your school's green flyer for a list of what is included in the packages and for Cap/Gown pricing. The Cap/Gown section of the order form must be filled in with the student's height and weight to ensure a cap and gown set is ordered.
How will my student be measured for his/her cap and gown?
A: Approximate height and weight are all that is required
for a proper cap and gown fit. Head size is no longer measured due to the
elastic band one-size-fits-all caps. Gowns are manufactured in 3-inch
increments (ex. 5'07”-5'09”), so as long as the student's height is correct
within an inch or two, the gown will fit.
How long should my student's gown be?
A: Gowns should be approximately to mid-calf. They should
not hang all the way to the floor.
Do cap and gown sets include a tassel?
A: Yes, cap and gown sets include one tassel in the school
colors. Additional souvenir tassels can be ordered, along with Status (black) ,
Stacked (school colors), and Mini-Key ring (school colors) tassels. Please
refer to your catalog and order form for options and pricing for your school.
Do caps and gowns have to be returned after graduation?
A: No, students purchase caps and gowns and may keep them
after graduation.
Can I receive a refund and/or return my student's unused
cap and gown set if he or she does not graduate?
A: Yes, we can provide refunds for caps and gowns that are
either not picked up or returned to us unused. All requests for refunds and
returned caps and gowns must be received by July 15th in order to
process them.
My graduation order is missing something and/or there is
an error in name spelling. How can I get it fixed?
A: Please call the Correction Center at 877-475-7027. They
will replace any missing items or correct any errors in your order.
My student ordered an apparel item which is the wrong
size. How can I get the correct size?
A: Please call the Correction Center at 877-475-7027. They
will provide you with the correct size and instructions on how to return the
incorrect size.
I received part of my graduation order in the mail. When
will I receive the remaining items?
A: The only items that are mailed to students' homes are
those with an asterisk (*) on the order form. This includes apparel and jewelry
and a few other items. Graduation announcements and any personalized items will
be delivered at school. Delivery dates will be announced at school and invoices
with balance dues, if any, will be sent to students' homes. Any souvenir
tassels, excluding Status tassels, will be packaged with your student's cap and
gown set, which are passed out at the school's discretion.
Do Graduation Announcements have students' names printed
on them?
A: No, graduation announcements are not personalized with
student names. name cards, foil border or regular, must be ordered to
personalize your student's announcements.